Your privacy matters to us. This policy explains exactly what information we collect, how we use it, and your rights regarding your data. We do not sell your personal information to third parties.
Table of Contents
1. Who We Are
Zavvo Group LLC ("Zavvo Group," "we," "us," or "our") is a cash home buying company operating in Georgia, Florida, and North Carolina. We purchase residential properties directly from homeowners.
Our website is zavvogroup.com. By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information you provide directly to us, as well as information gathered automatically when you visit our website.
Information You Provide:
- Full name, email address, and phone number submitted through our contact or offer request forms
- Property details such as address, asking price, and reason for selling
- Any other information you voluntarily share with us via phone, email, or form submission
Information Collected Automatically:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookie and tracking data from Google Analytics, Google Tag Manager, and Meta Pixel
- Geographic location data (city/region level) derived from your IP address
3. How We Use Your Information
We use the information we collect to:
- Contact you to discuss your property and provide a cash offer
- Respond to your inquiries and provide customer service
- Send follow-up communications related to your property inquiry
- Improve our website, services, and marketing efforts
- Analyze website traffic and user behavior to enhance the user experience
- Comply with applicable laws and legal obligations
- Prevent fraud and protect the security of our business and users
We will not use your information for any purpose not described in this Privacy Policy without first obtaining your consent.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers: We may share information with trusted third-party vendors who help us operate our business (e.g., CRM systems, email platforms, analytics providers). These parties are contractually obligated to use your data only as directed by us.
- Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and collect analytics data. These include:
- Google Analytics & Google Tag Manager: Used to track website traffic, user behavior, and ad performance. You can opt out at tools.google.com/dlpage/gaoptout.
- Meta (Facebook) Pixel: Used to track conversions from Facebook and Instagram ads and to serve relevant advertisements. You can manage ad preferences at facebook.com/ads/preferences.
- Session Cookies: Temporary cookies that expire when you close your browser, used to maintain your session on our site.
Most browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of certain parts of our website.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Form submissions are transmitted using SSL/TLS encryption.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You provide your information at your own risk.
7. Your Rights & Choices
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out of Communications: You may opt out of receiving marketing emails by clicking "Unsubscribe" in any email we send, or by contacting us directly. To opt out of SMS messages, reply STOP to any message from us.
- Do Not Sell: We do not sell your personal information. If this policy changes, we will provide you with an opt-out mechanism.
To exercise any of these rights, please contact us at info.zavvogroup@gmail.com.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Get In Touch
We're happy to answer any questions about your privacy or how we handle your data.
Zavvo Group LLC
info.zavvogroup@gmail.com
(770) 796-7655